Assistant Administration Manager

An exciting opportunity has arisen as the Assistant Admin Manager within the Health Records department at the Norfolk & Norwich University Hospital NHS Foundation Trust.
The Health Records Department is based across two sites with the Assistant Admin Manager being based between the hospital site and Rouen Road. The Assistant Admin Manager will play a vital part in supporting the Health Records Management Team by providing a comprehensive administration service and service coordination throughout the department.
Interview Date: 10th June 2024, You will take responsibility for providing an efficient and effective administrative service across the department by assisting the Health Records Management Team with all administrative related tasks including the day to day management of staff and monitoring of workloads, managing sickness and absences, completion of PDPs and administration of Health Roster.
+ To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
+ To ensure there are adequate clerical staff within the Department. This will include organising rosters and approving annual leave when necessary
+ Supporting the Health Records Management Team with the day to day management of the A&C staff, including overseeing of workloads and implementing effective working practices to ensure that performance and quality targets are met and the service is delivered to the agreed standards and developed to meet future requirements.
+ To identify the applicant's information requirements, interrogate the digital records and to determine which health care professionals need to be approached for permissions to be granted., The following skills and experience will be required and are essential for the successful candidates:
+ To ensure there are adequate clerical staff within the Department. This will include organising rosters and approving annual leave when necessary.
+ Supporting the Health Records Operations Manager in recruitment and retention of staff
+ Supporting the Health Records Operations Manager to manage sickness and absence in line with Trust policies.
+ Supporting the Health Records Operations Manager in ensuring Personal Development Plans for staff within the Department are undertaken, including the identification of training needs and arranging appropriate training for staff in line with the Trust's training plans
+ Engage with and actively participate in the appraisal process for members of the Health Records Department.
+ Supporting the Health Records Operations Manager with the day to day management of the A&C staff, including overseeing of workloads and implementing effective working practices to ensure that performance and quality targets are met and the service is delivered to the agreed standards and developed to meet future requirements
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
The Job Description, which includes a Person Specification, provides a full outline of responsibilities and requirements for this role. Please use your supporting statement to demonstrate how you meet the person specification., Staff parking is available onsite; however, this is limited during core working hours. We have more capacity in the evening and at weekends and can usually provide spaces during those hours.
We look to allocate these spaces fairly. Our Travel Office have a set of criteria that staff must meet in order to qualify. If you qualify for a space, you may be placed on a waiting list if we are at full capacity.
The NNUH is served by a number of public buses, and we offer generously discounted monthly passes with First Bus & Konect.
The Costessey Park and Ride runs regularly each day from 06:30 (from P&R) to 20:45 (from NNUH) and this service is free for NHS staff. There is a regular Thickthorn P&R service as well which is free. Applications to the Travel Office are required for this service. We also have a discounted service from the airport P&R if you purchase a bundle. Please see Konect website for further details.
The NNUH host multiple bicycle racks and a salary sacrifice scheme. We also benefit from a Beryl station onsite.
If you work at another Trust site, please discuss travel and parking arrangements at interview.
DBS
If this post involves working with children or adults the application form will ask for information regarding previous convictions as you will be required to undertake a Criminal Record and Barring Check known as a DBS check.
If you are a new employee or registering with the Staff Bank you will need to meet the cost of this unless your salary is less than point 9 of Afc
NHS Service
Should you be appointed to the post we will need to establish any previous NHS service via the ESR IAT and we will accept the submission of your application as your agreement to this.
UK Registration
You will need to have current UK professional registration where this is a requirement of the role.
Application
Following candidate feedback and to reduce our dependency on paper, all our communication with you regarding your application will be by email so could you please check your e-mails (and Spam) regularly.
We value equality in our team and recruit from all sections of the community. We recognise there is a wealth of talent among people who have a disability and if you meet the minimum criteria detailed in the person specification and have a disability, you may wish to be considered under the Guaranteed Interview Scheme by indicating this in the relevant section on your application.
We look forward to receiving your application and if you do not hear within the next four weeks this will usually mean that you have not been short-listed. However, if you wish to confirm this please contact the person indicated on the advert.
Flexibility
Whilst every effort will be made to recruit to the post as it is advertised, there may be occasions where we consider alternative working patterns, such as part time working, or contract types, such as secondments, depending on circumstances. Should you wish to work in a different working pattern to that stated in our advertisement, please indicate this in the supporting statement to your application.

At NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to 'provide the best care for every patient', and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others' diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
+ Flexible working hours
+ Fast Track Staff Physiotherapy Service
+ Multi Faith prayer room
+ Discounted gym memberships
+ Excellent pension scheme and annual leave entitlement
+ Wagestream - access up to 40% of your pay as you earn it
+ Free Park & Ride service direct to NNUH site
+ Free 24-hours confidential counselling support
+ On-site Nursery
+ On-site cafes offering staff discounts
+ Support in career development
+ Flexible staff bank
+ Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics