Business & Projects Support Officer

You will provide administration support across the organisation, working collaboratively with other team members, volunteers and also support the Board of Trustees.
- You will provide day to day financial support for the organisation, including, invoice payments, budget reconciliation, and management of the finance system (QuickBooks).
- You will support the Chief Executive Officer with the organisation and implementation of good governance and our policies.
- You will provide administrative support for our volunteer network.
- You will help to deliver our public research projects.

A level qualification or equivalent experience in administration and finance.
- Understanding of the principles of delivering effective administrative and financial support within a small team and organisation.
- Understanding of the importance of effective communication to the public, our volunteers and external stakeholders.
- Knowledge and understanding of basic project management
- Some knowledge of the local and national health and care system and current issues affecting health and social care.

Skills

- Ability to manage a varied workload with different priorities and activities, and ensure they are delivered within agreed timescales.
- Ability to work effectively within a team.
- Good communication and interpersonal skills with the ability to speak confidently with colleagues, members of the public and volunteers.
- Meticulous approach to administration and finance, with a strong emphasis on attention to detail.
- Ability to work independently and manage your own time.

Experience

- Delivering administration and finance support.
- Working effectively within a team.
- Delivering small scale public facing projects.

Healthwatch North Yorkshire is an independent watchdog ensuring people's voices are at the heart of shaping health and social care services and policy that affect the wellbeing of people in North Yorkshire. Healthwatch organisations were established in the Health and Social Care Act (2012). We are part of a national network of local Healthwatch organisations co-ordinated by Healthwatch England.

As part of a small team, based in Harrogate, this role will ensure that we effectively manage our administration and finances, and support the delivery of our research projects to gather the views of the people across the county, especially those facing the greatest inequalities, and help all people lead healthier lives. Ideally, we are looking for someone with experience of administration and finance, and supporting small scale projects.

28 days holiday (Up to 31 days holiday after 3 years' service), plus bank holidays + pension & employee assistance programme
Flexible working
Well-being support
5% employer pension contribution
24-hour employee assistance programme
Learning and personal development