EAMS Application Support Analyst

The successful candidate will work closely with the Engineering Systems Business Relationship Manager and our Application Management Services support partner to

• A nalyse, scope, facilitate and enhance the EAMS system to meet the developing Business requirements



• S upport the enhancement of management KPI reporting



• E nsure all aspects of the IT based maintenance operations are developed and supported in line with Stagecoach Group IT policies and procedures



• W ork closely with Group stakeholders to develop and improve engineering and design systems and data integration



• F acilitate and mature business and IT processes to ensure the accuracy of the Asset Management System



• A ct as the liaison for the Change and Release lifecycle of EAMS, producing comprehensive testing and deployment processes



• S upport the Business in identifying and mitigating repeated issues through Problem Management disciplines



• W ork closely with our 3 rd Party AMS partner to facilitate Incident Management processes to resolution



• W ork closely with our 3 rd Party AMS partner to oversee and support delivery of Statement of Works based enhancements
  
  Experience of implementing and or supporting Infor EAMS, or a similar product like MAXIMO, into a Maintenance Operation



• Ability to operate at a senior level gaining the confidence of senior management teams



• Experience of the definition and demand processes , and an integrated systems approach in the full Product Lifecycle general



• E xperience of leading process design and data management teams



• A solid understanding of wider IT scope and principles, e.g. Technical Infrastructure, Continuity planning, Governance and compliance, IT Operations e.g. (ITIL)



• Strong leadership and influencing skills, operating at a senior management level



• Ability to work under pressure, in a changing and developing environment



• Ability to communicate effectively both orally and in writing



• Commitment to working as part of a team



• An understanding of health and safety requirements of a working environment¯
  
  Stagecoach is part of a portfolio of transport and infrastructure assets managed by DWS Infrastructure. Founded in 1980, Stagecoach is the UK's biggest bus operator with services connecting more than 100 major towns and cities in England, Scotland and Wales. We also operate coach and tram services. Our team of 23,000 employees are proud to serve our customers and be an integral part of their local communities.
  
  Competitive salary, Competitive Salary



• Annual discretionary bonus scheme - maximum potential of 10% of salary



• Defined contribution pension scheme with employer contribution of 6%



• Death in Service cover



• 25 days holiday plus bank holidays



• Stagecoach Bus Travel for you and a companion



• Access to the Benefits for You platform with retail and leisure discounts