Equine Receptionist / Office Administrator (full time or job share)

Experienced Office Administrator and Receptionist required for busy ambulatory equine vet practice. Full time or job share considered.

Duties to include (but not restricted to):

Responding to client/general enquiries via telephone, email, WhatsApp and in person.

Making client appointments/Diary management.

Preparing medication for client collection.

Debt management.

Insurance claim processing.

Stock management and ordering.

General administration as required by vets.

Cleaning and maintenance of equipment.

Keeping office clean and tidy.

Be able to multi task

Think on their feet and be able to learn new systems and processes quickly.

Be proficient in Microsoft Office

Have strong communication skills.

Have flexibility to cover holidays & sickness.

Be a team player and thrive in a fast passed environment.

Equine knowledge and a good sense of humour are also essential.

Previous experience of business social media/digital marketing an advantage.

No two days are the same at Cheltenham Equine Vets. The role is extremely rewarding for the candidate who is able to embrace the quirks of the job. We are a fun, supportive and welcoming team.,

• A-Level or equivalent (required), Customer service: 3 years (preferred)


• Administrative experience: 4 years (preferred)


Language:

• English (required)