HMRC Head of Talent Development

HM Revenue and Customs

HMRC Head of Talent Development

£81590

HM Revenue and Customs, City Centre, Manchester

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 17 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 3ef343cf33ce49cea0293b5381363053

Full Job Description

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

Are you a creative thinker?

Do you have experience of using data to inform strategy and decisions?

If so, our Head of Talent role could be for you.

We are seeking a dynamic Head of Talent development to lead our efforts in nurturing and expanding the skills of our workforce. You will utilise cutting-edge digital solutions and creative thinking to design and implement a comprehensive talent strategy that develops, mobilises and retains key skills. The successful candidate will design an innovative talent management strategy that aligns with our business objectives, emphasising the growth of our tax and digital professionals., The Apprenticeships, TSP & Talent team sits within the Learning and Talent Acquisition directorate within CPO (Chief People Officer Group).

The team are responsible for developing and supporting HMRC staff through key interventions like Apprenticeships, Tax Specialist Programme, internal development programmes and outreach activity.

You will lead, motivate, and develop a high-performing talent development team, building capability and capacity for best impact. You will look at the most impactful and cost-effective solutions to building capability and talent by developing a comprehensive talent development strategy.

There is the opportunity to build and foster cross team links across both our People function and HMRC business groups, leading your Talent Development team to ensure strategic goals are met.

As your strategy takes shape, you'll also be thinking about the implementation of development interventions. How effective they are, how can we improve outcomes and inclusion across HMRC. We have all the data you need for a clear start point, and we are looking for someone to run with this data and really overhaul the way we think, approach and roll-out development opportunities., Strategic leadership

  • Develop and execute a comprehensive talent development strategy that incorporates digital and creative solutions to enhance organisational capabilities.

  • Build and foster cross -team links both in People function and business groups to drive implementation of the cross-HMRC talent development strategy.

  • Lead the Talent Development team, ensuring high performance and alignment with strategic goals.


  • Programme management
  • Design and oversee the implementation of internal development programs and initiatives.

  • Continuously analyse program effectiveness and adapt strategies to improve outcomes and inclusion.


  • Stakeholder engagement
  • Build and maintain strong relationships with senior management and key stakeholders across the organisation to support talent initiatives.

  • Collaborate with different departments to integrate talent development with broader organisational strategies


  • Innovation & Improvement
  • Stay abreast of industry trends in talent management and incorporate best practices and innovative approaches into the talent development framework.

  • Leverage data and analytics to inform and guide strategic decisions regarding talent needs and program adjustments.

  • Use best methodology for creating talent pools relevant to HMRC skills needs., HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.


  • The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

    Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

    Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

    Questions relating to an individual application must be emailed as detailed later in this advert.

    Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
    Feedback will only be provided if you attend an interview or assessment.

    Security

    Successful candidates must undergo a criminal record check.
    Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

    See our vetting charter (opens in a new window).
    People working with government assets must complete baseline personnel security standard (opens in new window) checks.,
  • UK nationals

  • nationals of the Republic of Ireland

  • nationals of Commonwealth countries who have the right to work in the UK

  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)

  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

    Proven experience of designing and implementing a talent development strategy in a complex organisational setting.

  • Strong leadership and team management skills, capable of motivating staff and driving strategic change.

  • Excellent stakeholder management and communication skills, capable of engaging with senior executives.

  • Advanced analytical skills with the ability to translate data into actionable insights.

  • Experience with digital and innovative solutions in talent management.


  • Desirable criteria

    CIPD qualified or working towards qualification.

    Experience in the tax profession or a similar regulatory environment is highly beneficial.,
  • Changing and Improving

  • Managing a Quality Service

  • Seeing the Big Picture

  • Communicating and Influencing


  • Technical skills

    We'll assess you against these technical skills during the selection process:
  • You will be asked to give a 5 minute presentation. Topic will be shared when invited for interview., This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills., Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

    At HMRC we are committed to creating a great place to work for all our colleagues and creating an inclusive and respectful environment that reflects the diversity of the society we serve.


  • Diverse perspectives and experiences are critical to our success, and we welcome applications from all people, from all backgrounds, with the experience and skills needed to perform this role. We're committed to creating a great place to work for all our colleagues here at HMRC and want everyone to feel valued and supported to achieve their potential.

    Alongside your salary of £66,957, HM Revenue and Customs contributes £18,078 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

    HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

    We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
  • Pension - We make contributions to our colleagues' Alpha pension equal to at least 27% of their salary.

  • Family friendly policies.

  • Personal support.

  • Coaching and development.


  • To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.

    Things you need to know