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Kia Vehicle Parts Advisor Apprenticeship - London HUMMING BIRD MOTORS PLC

Humming Bird Motors plc

Kia Vehicle Parts Advisor Apprenticeship - London HUMMING BIRD MOTORS PLC

£13312

Humming Bird Motors plc, Colindale, Barnet

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 17 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: face473365c546f69fc79f4ea0926e76

Full Job Description

This is an exciting opportunity for a customer service apprentice to be working alongside fully qualified advisors within a Ford dealership. Duties will include assisting customers, complaints handling, communication, and more.
Sign in to apply, As this apprenticeship role offers a varied workload the Apprentice will develop skills in a number of areas.

Duties may include:

  • sourcing and stocking vehicle parts

  • Communication

  • Dealing with customer queries

  • How to currently handle complaints

  • Procedures

  • Assisting customers


    • The training you will be getting

    Level 2 Customer Service Practitioner Apprenticeship Standard:
  • Apprentices will be working and will be trained within the dealership and an advisor will visit at least every 4-6 weeks as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course


    • An Apprentice's training includes:
  • Apprenticeship standard L2(Customer Service Practitioner)

  • An industry recognised standard qualification

  • Functional skills if needed

    GCSE or equivalent Math's & English (Grade C or Level 4) Desired

    Whether you're a private motorist or a company car driver, you'll find new Kia offers and constantly changing stock of Approved used cars. Hummingbird also offer a full aftersales service including servicing, repair, warranty, parts and accessories. You can book your service or MOT here and find our latest offers. Whatever you expect or think you know about Hummingbird, we go one step further. It proves our fixation with quality - it explains why so many people chose our cars and why we keep growing all over the world. Plus, with our state-of-the-art European factory, the future is brighter than ever for us.

    You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training

  • qualifications, like an NVQ in a relevant field

  • industry or sector experience