Motor Claims Paralegal

Comex2000

Motor Claims Paralegal

Salary Not Specified

Comex2000, The Holmes, City of Derby

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 17 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 87e9f8992fcf4bd7b6b57a588f938258

Full Job Description

Comex 2000 is currently seeking an enthusiastic and committed Motor Claims Paralegal to join our Legal/Streetworks team in Derby

What are we looking for?

Are you a committed, hard-working and eager to learn individual? Then come join the Comex 2000 family!

We are looking for Motor Claims Paralegal to provide a support service to a specialist team, in order to ensure compliance and risk analyst.

The successful Risk Analyst candidate will support and assist the on-going development, implementation and embedding of a comprehensive and proportionate risk management framework and risk culture across the company, ensuring compliance within the company

To support the Legal Manager with the on-going monitoring of the group entity Risk Profiles by being involved with undertaking, analysing and recording results of periodic risk and control assessments across the group entities and escalation of exceptions to the Legal Manager.

To support the Legal Manager in the maintenance of an effective operational loss incident management process by assisting with the collation, investigation and reporting of attempted theft and loss events from the group fleet.

To maintain an on-going awareness of new and / or emerging risks to the business, and ensuring such information is shared with the Executive Management Team and that these risks are captured appropriately.

To maintain an on-going awareness of regulatory and industry risk management developments and ensure that the Executive Management Team informed and action is taken as necessary.

To support the Legal team by undertaking any ad-hoc risk management projects and activities as and when required by the Legal Manager.

The role will suit someone who has a degree of self-reliance, as they will be responsible for a specific set of tasks and preferably good working knowledge of the insurance industry, but this is not essential.

What will you be doing?

As a Motor Claims Paralegal, your core responsibilities will be -

  • Analyse Users, vehicles and fine data to find patterns and anomalies

  • Chargebacks management

  • Create, review performance and edit risk awareness

  • Serve as a focal point for all breach of compliance and risk awareness within the fleet.

  • Keep, enhance and be accountable for the payments for motor fines and/or offences

  • Suggest and implement new measures to counter abuse of company policy

  • Analyse user Journey to ensure minimum friction to company out of hours policy.

  • Manage communications to the wider organisation on matters of compliance.

  • Development / management of the Compliance Framework.

  • Measure performance against all obligations and track gaps through effective action plans and reporting.

  • Track, manage and fulfil actions across the business in full and on time. Management of Compliance documentation.

  • Support management of the Risk and Controls Matrix, ensuring owners for all risks and agreed mitigations are defined.

  • Track developments, share insight with executive management team and propose adjustments where required.

  • Develop, manage, and produce effective reporting MI and data analysis as required by team and wider business.

  • Lead and deliver compliance projects and investigate new technologies in support of compliance and/or operational colleagues. Report and make recommendations on findings.

  • Support other functions and deliver required reporting into the Business

  • Responsible for the administration and handling of fines received nationally

  • To accurately assess all claims and respond to parties with concise detailed information/documentation required to reject or giving full explanation of settlement.

  • Ensure all recovery aspects of fines are monitored, recorded and amounts due are obtained

  • To accurately input fines payments accurately

  • Examining data and ensuring the accurate keeping of records

  • Receive and review daily work load on the Internal System (training given)

  • Provide Legal Guidance to area's of the business.

  • You will liaise with your line manager regarding any issues, queries or areas of concern may arise

  • Process all fine notifications, further advice and collection in accordance with the procedures

  • You will manage your own workload, you will need to be someone with administrative skills who will be task focused and want to develop and nurture their career with us

  • Ensure all relevant inward and outward correspondence is added to each file in the correct order, including notes of any telephone conversation

  • Management of trackers as required

  • This list is not exhaustive and reasonable requests may be asked of the job holder as operational requirements dictate.

    Law Degree (or equivalent)

  • Timely resolutions of problems or issues raised

  • Work on initiative , proactive and willing to challenge

  • Team contribution, quality of work presented to agreed requirements

  • Excellent time management, meeting tight deadlines

  • Quality and accuracy of data - input and output

  • Apply due diligence and process adherence accompanied by high accuracy and attention to detail and seek advice/consultation when required

  • Effective communication and contribution to the team deliverables

  • Strong IT skills and competency in computer systems especially in MS Office

  • Eligible to work in the UK

    With a core focus on network build, installation and maintenance nationally, Comex 2000 is an established partner of choice in the telecommunications industry. For over 20 years, Comex 2000 has provided a full turnkey service, getting homes and business connected.


  • With over 1000 staff across the UK, we believe that the diversity of our workforce enhances company culture by embracing the various experiences and perspectives of our employees. We want to continue building a workforce that is reflective of the diverse culture of our customers and community. As a result, we will continue to drive diversity and encourage opportunities for employment through our close partnerships within the ex-military community and women engineering institutions.

    We believe that our commitment to the continuous investment in people and technology keeps us at the forefront of the telecommunications industry. This investment has enhanced our skills and understanding and continues to increase our footprint in the telecommunications sector. Our continuous investment in our people has aided our successful delivery to our key clients, including Virgin Media, Community Fibre, GigaClear, Zayo and many more.

    Our colleagues work professionally, with a right first-time approach. We welcome individuals to be part of Comex 2000 and strengthen our ever-growing team.

    Job Types: Full-time, Permanent

  • PAYE competitive salary

  • As well as your traditional benefits such as holidays and pension schemes, our core is to invest in our employee's development through continuous training and up-skilling

  • Offering career development and opportunities for progression through the business

  • Access to exclusive events, shopping deals, giveaways and travel discounts

  • Heavily discounted Virgin Media products, including broadband and TV services

  • Refer a Friend scheme offering cash bonuses of up to £1000