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Prestige Service Advisor

ACS Automotive

Prestige Service Advisor

£35000

ACS Automotive, Leigh-on-Sea, Southend-on-Sea

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 15 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: aa9d5ee8f835479bbd299091ebcb4be7

Full Job Description

  • Advising on technical queries or issues.

  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.

  • Booking vehicles into the department for work to be carried out.

  • Informing customers of the progress of their vehicle.

  • Cross selling customer repairs and parts.

  • Finalising the invoice on completion of required work.

    Proven experience working in a busy dealership, as a Service Advisor would be advantageous, however our client would consider someone from a customer service/management background looking for a start in their automotive career.

  • Well-presented and have excellent interpersonal and organisational skills.

  • Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).

  • Excellent communication skills.