Prison Offender Manager

Here at Serco we are looking for a Prison Offender Manager (POM) to join the Offender Management Unit at our new state of the art Category C prison, HMP Fosse Way.

The role of a Prison Offender Manager (POM) based within the Offender Management Unit (OMU) is to work as part of a team, and hold the responsibility for the management and assessment of low and medium risk offenders and manage their custodial sentence in preparation for their release.

The successful candidate will be required to carry out the following responsibilities, activities, and duties:

• To undertake the full range of offender management tasks with low to medium risk cases.


• Support to probation officers in the case management of high risk prisoners will be given when required.


• As Prison Offender Manager, you will be involved in all relevant processes in the prison such as ACCT and violence reduction/anti-bullying for those within your case load.


• Interview prisoners within prescribed timescales of their arrival. Set and review targets with prisoners and update case management notes on PNOMIS or relevant IT systems.


• Use the Offender Assessment System (OASys) to identify risks and manage offenders appropriately.


• Obtain further information if required from outside agencies to complete a comprehensive OASys report.


• Lead the sentence planning meeting in order to prepare and review plans to ensure they are appropriate to the individual.


• Coordinate the activities within the sentence plan through liaison with prisoners and other departments and agencies, including gathering and exchanging information and understanding/investigating conflicting opinions on prisoner progress.


• Encourage and support prisoner to participate in education, interventions and workshops as defined within the sentence plan and resettlement pathways.


• To provide professional advice and assessment, including written reports to criminal justice agencies and partner organisations.


• Liaise with the Community Offender Managers regarding Release on Temporary Licence (ROTL) and Home Detention Curfew (HDC). Make recommendations to the Governor on suitability for early release. Inform relevant agencies of release dates and address of prisoners considered a risk on release.


• Support Community Offender Managers with the delivery of plans to enable recalled prisoners to be re-released.


• Complete all paperwork for the cases, including lifer and ISP specific paperwork in line with relevant policies, standards and set timescales.


• Highlight any prisoner who gives significant concerns by their behaviour to the Heads of Offender Management or Orderly Officer. Concerns may be for a variety of issues, for example, any prisoner who has presented in the past risk of suicide or self harm, or if there are any outstanding concerns with regards to victims or further offences and racial harassment.


• Contribute to and attend Multi-Agency Public Protection Arrangements (MAPPA) Boards and work with all relevant external agencies to protect the public when releasing prisoners under MAPPA. Also appropriate liaison with PPU department.


• Liaise with the Foreign National Department or UK Border Agency regarding foreign national prisoners, as appropriate.


• Instigate public protection child contact checks and share relevant safeguarding information with authorities.


• To work collaboratively with colleagues and maintain effective team relationships, in particular with Key Workers and Probation Officers.
  
  GCSEs - Maths, English Grade C or above


• Good IT literacy - Systems, Excel, Word


• A strong communicator, with the ability to get messages across effectively both verbally and in writing


• Collaborative team worker


• Solid organisational skills, with the ability to coordinate workload based on deadlines


• Sound ethical and professional standards


• Confident and credible, with strong communication skills


• Can demonstrate ability/experience in working within a busy environment.


• Must be able to multi-task varied and demanding workloads.


• At all times maintain professional boundaries and adhere to the Serco Code of Conduct and local policies and procedures.
  
  Why Serco


• Meaningful and vital work - We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you'll be delivering an essential service that touch people's lives.


• A world of opportunity - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


• Great people - We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment., At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
  
  A competitive salary


• A fantastic culture and supportive team; volunteer leave; continuous training & development opportunities


• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme and more


• Access to a huge range of discounts and exclusive deals


• The chance to make a positive difference in a company passionate about diversity and inclusion


What else do you need to know?

• This role is exempt from the Rehabilitation of Offenders Act 1974, all offers of employment are subject to security clearance checks and approval by the Home Office.


• You will be required to obtain Ministry of Justice Enhanced Level 2 Vetting.