Request for Information Administrator

The DSP Team is a groupwide service for both Kettering General Hospital and Northampton General Hospital. The team provides a comprehensive service to Coordination of responses for Freedom of Information (FOI) requests. Provision of patient and staff records in line with the right of access (Subject access requests). Delivery of mandatory and refresher data security and protection training, and bespoke training sessions upon request.

Supporting the completion of Data Protection Impact Assessments. Supporting the investigation of data security and protection incidents, including Serious Incidents. Submission of the Data Security and Protection Toolkit for each Trust. Development and publication of relevant policies and guidance.

We are a busy, productive and knowledgeable team who have a great sense of teamwork. We look to be forward thinking and transformational in finding the best ways to deliver an efficient and effective DSP service to both Trusts. To prioritise your workload in view of urgent requests that may come in, working collaboratively with your colleagues. To discern difficult requests involving safeguarding matters and to seek advice on the redaction and disclosure of these as appropriate.

To be aware of new requests received by e-mail, post, on AMS portal or by phonethroughout the day. To prioritise and to react to urgent short notice requests from the police, courts, coroner or other healthcare providers with support from your team and the access team leader as necessary. To pass on requests to litigation and radiology as appropriate. To be able to work in an organised manner, working simultaneously on several requests.

To have an eye for detail, to check for completeness and correct details on all documents for relevant information, errors and misfiles. To understand what to redact in terms of third-party information and to remove itconscientiously, taking advise from RFI Officer as appropriate.