Senior Assistant, Leadership Support Centre, Central Business Services

We are looking to recruit outstanding individuals to become a pivotal part of our Leadership
Support Centre (LSC) within Business Support Services, CBS.
The Senior Assistant role will support the day-to-day operations of the LSC, Business Support,
including supporting the implementation of a support strategy, performance coaching, building
community and learning & development.
The role will be of interest to those who have a positive attitude, willingness to learn and good
organizational skills. Ingenuity, resilience, and integrity, with an ability to use your own initiative to
resolve problems quickly will be key to success in this role.
We encourage consideration of flexible ways of working, both formal and informal arrangements
that allow for the best outcomes for our people and our clients. If this opportunity is of interest to
you with some flexibility, please do discuss with us.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and
consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
Ideal candidates will be looking to start a career in Business Support Services or Executive Assistants that are looking for a new challenge. You will have access to a comprehensive support and training package designed to equip you with the skills and competence that will be invaluable to you if you wish to explore a career as either an Executive Assistant or other roles within Deloitte.
The role is spilt as follows:
Executive Assistant to Partner / Associate Partner / Director Support
70% (variable) provision of full support assistance to an allocation built from Partner / Associate Partner / Senior Directors.
Leadership Support Centre (LSC) Senior Assistant
30% (variable) supporting the LSC management team in coordinating the provision
Executive Assistant to Partner / Associate Partner.

• Extensive calendar and diary management; scheduling client and senior stakeholder meetings


• Coordinating schedules, meetings and appointments


• Client relationship; supporting meeting materials, coordinating schedules, organising logistics and diary invites


• Travel arrangements; arranging travel, PTA, visas and booking accommodation


• Expense management


• Out-of-Office alternative contact; supporting the movement of client emails during periods of absence and leave of Senior Directors


• Building strong relationships with key client EAs


• Establishing a rapport with clients, Partners, Directors and staff


• Cover during periods of holiday and sickness


• Maintains a positive, professional and proactive approach; articulates thoughts and ideas in a manner which instils confidence in others and builds relationships at all levels across the business and with external contacts

Senior Assistant, Leadership Support Centre (LSC)

• Supporting the day-to-day operations and deployment of the LSC EA team; proactively supporting business demand, reviewing resource allocations accordingly and ensuring smooth service transition of additional work


• Supporting the LSC management team in resolving escalations


• Conflict resolution and ability to influence and negotiate with senior stakeholders


• Enhancing and championing national working policies and practices


• Collaborating cross-geography and cross-culture to develop relationships with team members to ensure diverse contribution to solutions


• Contribute to wider projects and initiatives within Business Support, as required


• Leading process and service delivery, supporting coaching and sharing knowledge with the team


• Supporting diverse teams within an inclusive team culture where people are recognised for their contribution
  
  GCSE education, including Math and English (or equivalent)


• Good working knowledge of Microsoft office (Word, Excel, PowerPoint, Outlook)


• Excellent organisational and diary management skills


• Ability to plan, prioritize, multi-task and manage own workload to tight deadlines


• Relevant experience of standardising and improving ways of working.


• Proactive and creative approach to problem solving - ability to 'think outside the box'


• Strong written and oral communication skills; ability to draft own correspondence


• Ability to manage senior stakeholders effectively.


• Ability to work effectively under pressure and to prioritise workload.
  
  Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you'll make a far-reaching impact. Come join us.

Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.
Connect with your colleagues
"Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you'll make a far-reaching impact. "
"We're in the process of transforming the way we do resourcing, to future proof our offering. It's exciting and there's never been a better time to join us."
-Jhon, Enabling Functions
Our commitment to you
Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers, Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see About Deloitte to learn more about our global network of member firms.

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.