Senior Block Management Manager

This is an important position with prospects within the largest regional estate agency in the South West. To manage and lead an established team with a portfolio of 50 + (and growing) managed estates in the EX8 area. To develop this service through organic expansion throughout Devon, Cornwall and Somerset with the support of a 30 branch network.

Would suit either an established and entrepreneurial experienced block manager or someone in estate agency or property related business who wants to extend their capabilities in a new direction with full training at the outset.

Duties:

- Manage a team and ultimatley a larger department.

- Ability to be able to travel to most parts of the South West UK

- Manage and maintain residential blocks or buildings, ensuring they are clean, safe, and well-maintained

- Coordinate with maintenance staff to address any repairs or maintenance needs in a timely manner

- Handle tenant inquiries and complaints, providing prompt and professional resolution

- Conduct regular inspections of common areas and units to ensure compliance with building regulations and standards

- Assist with lease agreements, move-ins, and move-outs

- Collect rent payments and maintain accurate records of financial transactions

- Coordinate with vendors for necessary services such as cleaning, landscaping, and security

- Perform data entry tasks to update resident information in property management software

- Utilize phone etiquette skills to answer calls and provide information to residents or prospective tenants

- Upsell additional services or amenities to residents when appropriate

- Attend AGM meetings

Previous experience in property management or a related field is preferred estate agency.

- Strong administrative skills with proficiency in data entry and office software

- Excellent communication skills with the ability to interact professionally with residents, vendors, and team members

- Ability to multitask and prioritize tasks effectively in a fast-paced environment

- Attention to detail and strong organizational skills

- Team player, If you have a strong will to succeed, ability to manage a team and ultimately a larger department, be able to travel to most parts of the South West UK, high aspirations and an enduring career possibly to board director level in the future, we encourage you to apply for the position of Senior Block Management Manager. Please submit your resume highlighting your relevant experience.,

• Property Management: 1 year (required)


• Customer service: 1 year (required)


Licence/Certification:

• Driving Licence (preferred)
  
  We offer competitive pay based on experience, car allowance along with private health care., Company events


• Company pension


• Employee discount


• On-site parking


• Private medical insurance


• Referral programme


Schedule:

• Monday to Friday


• Weekend availability


Supplemental pay types:

• Bonus scheme


• Performance bonus