Technical Decision Maker

To deliver pragmatic and efficient certification reviews, and decisions together with providing support to internal stakeholders in the effective execution of the service delivery,

• Support the Management Systems Compliance Team Manager and Auditor Development Manager in maintaining appropriate technical and professional training and development plans for all auditors to support the ongoing needs of the business.


• Pro-actively develop and maintain effective working relationships with all relevant internal stakeholders.


• Work closely with the Management Systems Compliance Team Manager and key internal stakeholders to ensure all agents are proactively monitored.


Resourcing


• Highlight any opportunities for knowledge development across operational teams and ensure sufficient competent resources are available to provide a robust compliance management system, including effective and efficient contract reviews, audit report decisions, client certificate updates and auditor recruitment.


Delivering


• Maintain constant vigilance of emerging compliance management system risks and opportunities particularly with regards changing accreditation body requirements and implementation of changes to product/service offerings by AMTIVO minimising risk to the business and ensuring targets are met.


Reporting


• Provide appropriate reports, general feedback and performance statistics on the key compliance management system processes as directed by the Management Systems Compliance Team Manager / Compliance Director to support the ongoing needs of the business.


Success criteria:


• AMTIVO is ahead of the game with regards to being able to provide certification services required by the customers in its target markets.


• Best in class supporting materials, resources and guidance for all auditors who deliver audits on behalf of AMTIVO.


• Effective communication with all internal interested parties on compliance process changes.


Context:

The Compliance Technical Executive is primarily accountable for:

• Ensuring support is given to the Amtivo UKAS Hub including Key Stakeholders for the execution of the service delivery.


• The execution of extremely slick contract reviews, audit report decisions and auditor competency management processes.
  
  High-level behavioural indicators


• Approachable, measured, tenacious and resilient. Inspires confidence and role models "what good looks like"


• Has passion for what we do and communicates that openly to others internally and externally


• Collaborates freely across the organisation, breaking down barriers, and encouraging effective team working


• Anticipates the needs of colleagues and clients and proactively takes considerate action to help and support them.


• Seeks clarification of needs and requirements where they are unclear, and it is important that the needs/requirements are satisfied accurately and in full.