Technical Operations Engineer

We are seeking an experienced Technical Operations Engineer to join our team. As a Technical Operations Engineer, you will be responsible for designing, implementing, and maintaining the infrastructure and systems that support our organisation's operations. You will work closely with cross-functional teams to ensure the smooth operation of our systems and processes.,

• Design, develop, and implement scale able and reliable systems and infrastructure.


• Collaborate with software engineers to integrate new technologies into existing system.


• Monitor system performance and troubleshoot issues as they arise.


• Develop and maintain documentation for system architecture, processes, and procedures.


• Conduct system analysis and recommend improvements to optimise efficiency and reliability.


• Collaborate with cross-functional teams to define requirements for new systems or enhancements.


• Participate in the software development life cycle (SDLC) by providing input on system design, architecture, and scalability.


• Perform debugging and root cause analysis of system issues.


• Stay up-to-date with emerging technologies and industry trends.
  
  Bachelor's degree in Computer Science, Engineering, or a related field


• Proven experience in systems engineering or a similar role


• Strong knowledge of web services, system design, and architecture


• Proficiency in programming languages such as Java, Python, or C++


• Experience with relational databases (SQL) and NoSQL databases (MongoDB, Cassandra)


• Familiarity with Pegasystems or similar business process management platforms is a plus


• Excellent problem-solving skills and attention to detail


• Strong communication and collaboration skills, Empathetic


• Self-Aware


• Results focused.


• Team focused.


• Service orientated.


• Innovative & Passionate


• An excellent communicator (Happy to present to internal teams and customers frequently)


• Focused on the importance of a good user experience, and a customer-obsessed ethos.
  
  We are passionate about delivering the latest software and tech to our growing customer base across the UK, Europe, US and Australia. With our Insight Driven and Frictionless Commerce cloud-based applications serving an incredibly diverse range of Retailers, we have become one of the UK's best innovators, winning numerous awards (including the IT Europa SaaS Awards & UK Cloud Awards) along the way.


With our 22 years of experience providing a one stop shop including software, hardware, payments, services and telecoms to over 10,000 retail locations we recognise the power of living and breathing our values by being passionate, agile, supportive and professional at every turn.

Work somewhere where your passion and ideas get brought to life, but more importantly get you noticed. Get ahead and join a team who have your back and drive you forward, every day.


• Competitive Salary


• Up to 30 days annual leave


• Flexible Working Hours


• Friday afternoons dedicated to Innovation & Learning.


• Unlimited Udemy access to over 3,000 courses.


• Protected well-being time.


• Great supportive working environment


• Other optional benefits to choose from


Our promise to you is that your hard work will be recognised and celebrated. We have a Teams channel for shout outs, Weekly Town Hall is to communicate our challenges and successes, rewards for Innovation and living our values, and a much-acclaimed Annual BBQ catered for by the Directors (well it cannot all be good!),
• Additional leave


• Company pension


• Cycle to work scheme


• Enhanced maternity leave


• On-site parking


• Gym membership


• Health & wellbeing programme

+

• Store discount

+

• Work from home


Schedule…


• Day shift


• Flexi-time


• Holidays


• Monday to Friday