UGO Bus Driver

Essex County Council

UGO Bus Driver

£23344

Essex County Council, Chelmsford

  • Full time
  • Temporary
  • Onsite working

Posted 2 weeks ago, 16 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: f031020efe5544ce9e366a87b6e27dc8

Full Job Description

  • Daily checks of your vehicle to ensure safety, cleanliness and road worthiness

  • Engaging with passengers on a daily basis, transporting them from home to their destination in a safe and comfortable manner

  • Taking responsibility for safety on your vehicle at all times, including securing of equipment (e.g. tail lifts, wheelchairs), use of seatbelts and awareness of passenger needs

  • Being Ugobus' first point of contact with customers and, where possible, resolving individual queries or concerns

  • Timely communication of issues with your Area Co-ordinator to enable swift resolution

  • Work closely, in partnership, with a passenger assistant (if applicable) to deliver an outstanding service to our customers.

    Hold a valid driving license with a D1 entitlement - Essential

  • Experience in working with customers from a broad and diverse range of backgrounds/needs

  • Can demonstrate prior experience of being adaptable and flexible to business pressures

  • Ability to work under pressure and remain a calm and professional approach

  • Ability to use a smartphone and/or tablet

  • Demonstrate good communication and social skills in a customer-based setting


  • If successful, you will require
  • An enhanced DBS check

  • To undertake mandatory training; including, but not limited to MiDAS and First Aid

  • Undertake an ECC minibus driver's assessment


  • To read more about us please visit: Climate, Environment and Customer Services

    Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means.

    Please note, all drivers work on a split shift pattern. For example, a split shift can cover from 7.30am to 10am and 2.30pm to 5pm. The salary will be pro-rata depending on the hours offered.

    The Opportunity

    Ugobus delivers tailored transport for businesses, residents and public sector organisations using our modern and fresh fleet of minibuses that are accessible for all. The team forms part of Essex County Council; one of the largest and most dynamic local authorities in the UK.

    We take pride in getting to know our passengers; offering a transport service that is personable, dependable, and friendly.

    We're looking for people with an outward looking, caring and professional approach. The ideal person will naturally go above and beyond; acknowledging that our passengers value a friendly face and someone who is thoughtful and considerate. Flexibility is therefore essential.