Assistant Technologist

The role will involve applying the highest standards to deliver Harrods brand values ensuring product is fit for purpose and performs to the required quality standards.

As we celebrate this momentous anniversary year, now more than ever, it's an exciting time to join the Harrods Team. Whether you're a recent school, college or university leaver, or you're looking to restart your career in an exciting new field, at Harrods we firmly believe in offering exciting career opportunities.

About the Role

The Assistant Technologist is responsible for providing proactive technical and administrative support within the Own Label technical team in the delivery of safety, quality, legal compliance, factory evaluation and inspection requirements against the Key Dates. They will be highly organised, IT proficient, self-motivated and drive efficiency across all tasks.

You will also be responsible for:

Technical Path Adherence - Ensure adherence to the Technical Team's key dates and critical paths.
Fit Session Organisation - Organise weekly fit sessions, maintain a Fit Log, and ensure timely communication with suppliers.
Legislation Compliance - Ensure products conform to relevant legislation and country-specific regulations.
Design Pack Completion - Assist in completing the Technical section on Design Packs for costing and Order Confirmations.
Technical Copy Production - Produce technical copy for packaging, engaging stakeholders and meeting deadlines.
Record Management - Maintain records for each style, including fit comments, test reports, and compliance reports.
Non-compliance Investigation - Assist in investigating non-compliant product issues and manage related stock movements.
Supplier Communication - Maintain effective communication with key suppliers to enhance partnerships.
Audit Monitoring - Follow up on audit documentation, maintain records, and manage corrective action plans.
Sustainability Initiatives - Assist with implementing sustainability initiatives for products, packaging, and production.
Critical Path Monitoring - Check supplier's critical paths, identify issues, and provide feedback to stakeholders.
Strategy and Reporting - Assist in departmental strategy, Design Pack completion, Lessons Learnt, Supplier Scorecards, and Returns summaries.
Competitor Analysis: Compile quarterly reports on competitors' materials, manufacturing origins, accreditations, and innovations.
Training and Development - Foster an educational environment, upskill team members, and contribute to onboarding new employees.

You will be highly organised, IT proficient, self-motivated and drive efficiency across all tasks. You will also be applying the highest standards to deliver Harrods brand values ensuring product is fit for purpose and performs to the required quality standards

You'll also have :

Proven experience in a similar role.
Thorough understanding of garment/product construction, fabric technology & testing, ideally from a premium/luxury brand.
Passion for product and an eye for technical detail.
A technically-oriented qualification, preferably at degree level, is desirable.
Solid understanding of compliance legislation and certification.
Excellent PC literacy, proficient in Microsoft Office and proven experience with Product and PO Management systems.
Strong customer service focus when dealing with both internal and external parties.
Excellent time-management skills and the ability and willingness to multi-task.

Our 175th anniversary will see the Knightsbridge store become a stage for our legacy of firsts, our house of world-leading brands and our reputation for exceptional. We want you to come and be a part of all this - and help us deliver exceptional service that represents our authority as a long-standing icon, industry-leader and innovator. Inspired by our past, celebrating our present and focusing on our future, you'll be joining a team with the belief that anything is possible. What makes you different makes us exceptional.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you'll receive an excellent benefits package, including a company pension, flexible working, 25 days' holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods