BTO Data Domain Lead - Customer F / M / X

Mars

Posted 2 weeks ago, 2 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 5059481144f745af86b65022c0e4e83e

The Data Domain Lead Customer is a subject matter expert with deep understanding of the Customer data domain end to end. She/He will develop the data standards, data models, governance policies for the domain end to end as well as define Data Lifecycle CRUD (Create, Update & Delete) processes. She/He works under the guidance & leadership of MDM transformation director to define data models end-to-end and process standards and support data stewardship network to implement & drive adoption of the standards within RC.

works on defining governance standards for the Customer data domain and works with GPOs and COEs. The Governance standards can include Structure, Policies, CRUD, RACI, Processes, KPI's etc. related to that data domain.

Define the CRUD data process for respective domains aligned to various business processes such as New customer Introduction, Order to Cash, Record to Report etc.

Define data provision framework (Data Flows, Integrations etc.) to deliver data to downstream systems/applications.

Create training assets about data & process standards and work with Data Stewardship Network to drive change within regions & markets.

Lead the customer data migration strategy and execution in collaboration with regional MDM teams and BI/SI.

Collaborate with central and regional Data stewards and Data Quality service to ensure data standards are effectively implemented.

Assess the impact of changes in structure and data to downstream consumers of the master data. They drive any analysis on the impact across the various aspects like structure, process, quality etc.

Responsible to build learning and knowledge artifacts that will help in the adoption of the data standards.

Help resolve Cross-Functional issues that can potentially occur for a data domain or across data domains.

Responsible for defining & tracking the efficiency of the governance process.

University degree (Master)

Understands Product data domain very well to be able to be the SME in that area.

Experienced and capable to envision, model and optimise complex, yet efficient business processes, data and workflows.

Demonstrated Leadership skills, with proven management experience within a matrix organisation to influence & drive adoption of standards, harmonize the standards in case of regional differences.

Managing Vision and Purpose is critical in ensuring an appropriate and effective communication to key stakeholders

Strong Business Acumen of the FMCG industry and preferably the MARS

Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.

Join a purpose driven company, where we're striving to build the world we want tomorrow, today.

Best-in-class learning and development support from day one, including access to our in-house Mars University.