Business Administrators
The MTC
Business Administrators
Salary Not Specified
The MTC, Sunderland
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 19 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 89e04df4c27a4d3dbdae49250244619e
Full Job Description
This one-day course provides Business Administrators with the knowledge required to effectively identify the most appropriate communication method and offer the highest levels of customer service when representing the organisation.
This interactive workshop will help encourage pro-active thinking to effectively support the implementation of their new skills in the workplace.
Audience Profile
Primary target audience for this course are Business Administrators who work with internal or external stakeholders
- Understanding the communication process
- Barriers to communication
- Using interpersonal skills
- Emotional intelligence
Course Outline
Following the 1-day workshop, North East Workforce Skills delegates can choose to progress on to an associated unit of credit to support implementing their new skills in the workplace and gain a nationally recognised unit accreditation. Options can be found in the Course Outline.
Communicate verbally with customers