Caretaker

Do you want a role where you're recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Do you want to work with us in making our neighbourhoods great places to live? If so, please keep reading as you're just what we're looking for!

We've got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just don't want to miss.

We are committed to providing our customers with the highest quality of service and we believe that the key to achieving this is to recruit enthusiastic, talented people with the right skills, knowledge, attitude and behaviour.

We aim to provide excellent and efficient services to create homes and neighbourhoods that meet the aspirations of the people of Gateshead., An opportunity has arisen for a residential caretaker post based in three of our multi-storey blocks in Gateshead.

The caretaker post provides residents with a friendly, clean and safe environment to live in.

The main duties include:

Cleaning the block to an agreed service standard
Carrying out small-scale repairs
Helping maintain external areas
Reporting any antisocial behaviour
Reporting and responding to Health & Safety issues
Attending block inspections and accompanied viewings
Carrying out visits to new tenants and providing advice and assistance to customers and visitors.

Caretakers work 37 hours Monday - Friday between 08:00 and 16:30.

You will carry out the duties in your block, but you will also be required to provide cover at other blocks as necessary.

You will work on a rota system to provide an out of hours emergency call out service for a number of multi-storey blocks., Mobile technology and support will be provided to assist you in your role.

The Caretaker role is an exciting opportunity to develop and build your knowledge of the organisation. Some of our previous employees have used the skills and knowledge obtained as a Caretaker to help them successfully progress into other areas of the business.

Please note:

• The role of the caretaker, including the residential nature of the post, is subject to change and is pending the outcome of the review of the multi-storey service.


Candidates selected for interview will be contacted to confirm the interview process.

A bit about Gateshead Council…

We're responsible for the day-to-day housing management of over 18,000 council owned homes across the borough which stretches from Bill Quay to Chopwell.

We're truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.

The successful applicant must have the minimum of 5 GCSE's or equivalent A-C (4-9) including Math's and English, or relevant demonstratable experience.

The successful candidate will be able to demonstrate an understanding of customer care and have excellent communication skills.

You should be able to work unsupervised as required and use your own initiative to solve problems.

You'll be paid a competitive salary plus additional allowances where relevant
We'll help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year
You'll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme
You will receive a generous mileage allowance when using your vehicle for work purposes
You'll get a generous annual leave package per year and the chance to buy up to 10 additional holidays per year
We'll give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell

It's time to apply!

We're delighted that you want to come and work with us. Please take a look at the full job profile via this link JOB PROFILE.

It's important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us we'll be checking to ensure that they meet the essential criteria as set out in the job profile.