Clinical Administrator

Reporting to the Ward Manager / Sister, the successful Clinical Administrator will:

• provide a high standard of customer service


• liaise with patients and key stakeholders to complete booking requirements


• ensure our main reception duties and enquiries are handled professionally with a focus on delivering good customer service at all times


• provide administrative support to the inpatient team, including managing the appointment system, ensuring that patient records and all relevant documentation are processed accurately & assisting with audits


Hours: 34.5 hours per week over 3 days.

Typical shifts will be from 7am to 7pm, Monday to Friday. You will be required to work 3 x11.5 hour shifts per week; there will be a requirement to work on Saturdays from time to time.


• Minimum GCSE education or equivalent, Proven ability to work effectively in a team environment and independently as required


• Previous administration experience in a business/healthcare sector environment.


• 2 years relevant experience within an administrative or customer service role, including dealing with patients, Demonstrable customer service skills and awareness


• Good interpersonal skills


• To be able to work under pressure and meet tight deadlines


• Flexible attitude and approach to the role


• Sound computer skills


• Organisational skills


• Ability to work as a team member


• Excellent written and verbal communication skills


• Flexibility and adaptability to meet the changing needs of the business


Desirables

• Previous health sector experience
  
  One Ashford Hospital is one of Kent's newest private hospitals. Patients receive fast access to appointments with specialist Consultants, diagnostic imaging and treatment for a range of health concerns. Our private hospital has been designed with the latest technology and with patient care at its heart.


One Ashford is next door to the William Harvey Hospital and is close to junction 10 of the M20. Parking is available and is ideally located for candidates living in and around the Ashford area.

Our Recruitment Process

At One Ashford Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and we are proud to be an equal opportunities employer.

Any offers of employment made by One Ashford Hospital will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service.

One Ashford Hospital reserves the right to remove job adverts before the closing date.