Crew Planning Co-Ordinator

You'll be our dedicated Crew Planning Co-Ordinator for Ocean Cruise. Reporting to our Crewing Manager you will support 1000 + crewing colleagues employed by Saffron Maritime.

No day will be the same, you will be key to delivering our people strategy across; Recruitment, onboarding, training programmes, coaching, colleague engagement and the critical part - workforce planning for our crewing schedules.

We will need you to be located close to our Southampton hub and able to attend the office 2 to 3 days a week. Sometimes you could be required to support our managers outside the normal working hours of a typical HR function. You will get the change to onboard!

A great opportunity for a passionate individual looking to start an exciting HR career in cruise / travel.

Role Responsibility

Our new Planning Co-Ordinator will be responsible for the following;

• Creating and managing crew schedules up to 18 months in advance for Hotel Crewing Roles. This will include monitoring performance, onboard promotions, career progression and succession planning


• Vessel Visits to build relationships with heads of departments


• Provide ongoing support to line managers.


• Lead and implement recruitment, training and rotations for all onboard colleagues within the Hotel Crewing area.


• Advising on the performance management of onboard crew and any employment contract matters


• Onboarding and offboarding of colleagues


• Coordination and the reporting of E-learning


• Responsible for delivering and reviewing Colleague Engagement Surveys


• Ensure compliance relating to Certification and other documents required to perform roles onboard


• Working with Crewing Co-Ordinator to ensure crew travel, logistics and accommodation are organised and purchased efficiently in order to meet budgetary requirements
  
  You will be keen to develop a HR career in an exciting area, ready to learn and develop your skills and knowledge. You will need to demonstrate that you are;


• People centric, someone who enjoys working with people, guiding and supporting them


• A natural leader, able to demonstrate and align to our company values (Precision pace, empathy, curiosity & collaboration)


• Able to coach, develop and manage performance


• Passionate about colleagues and our customers, so that all receive an exceptional experience


• Able to build lasting relationships, both internally and externally


• Commercially aware


• Motivated, target driven and results orientated with strong customer service ethos


• Innovative and creative with a constructive and enthusiastic approach to solving problems


• A strong communicator both written and verbal


Desirable:

• Have an understanding of a Cruising crewing function (or relevant similar industry)


• Or have previously worked in Crewing, HR or Employee Relations, either on-shore or off-shore
  
  Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.


At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.

Everyday our colleagues deliver exceptional experiences to our customers. We believe exceptional work deserves even more exceptional rewards, that's why we have put together an amazing benefits package for all colleagues.

• Our working week is 35 hours per week, these can be worked flexibly to suit your working style


• 25 days holiday + bank holidays


• Option to purchase additional leave up to 5 extra days


• Pension scheme matched up to 10%


• Life assurance policy on joining us


• Wellbeing programme


• Colleague discounts including family discounts on cruises and holidays!


• Range of reductions and offers from leading retailers, travel groups and entertainment companies


• Enhanced maternity and paternity leave


• Grandparents leave


• Company performance related annual bonus - Up to 5%


• Income protection


• Access to Saga Academy, our bespoke learning platform