Duty Manager

This a varied and engaging role, as Duty Manager you will wear many hats! Such as managing, recruiting and training staff, dealing with customer's concerns, driving up memberships, preparing reports and attending meetings. You will represent Places Leisure and you will need to be a wilful person who will take charge of fronting a team and ensure the efficient day to day running of the centre.

You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.

Are you a strong leader that can drive standards forward?

Do you have experience managing the performance of a young team?

Are you mindful of the role of cleanliness in customer happiness?

Do you understand the value of development in a fast paced team?

Can you adapt and test ideas to improve our centre for staff and customers?

Do you bring a customer focused attitude to your work?

Can you help your staff navigate issues with empathy?

Do you embrace challenging situations and thrive under pressure?, With this role you will be managing a large team, so previous experience in a supervisory/management role within a leisure centre would be ideal. We are looking for someone with excellent customer service and leadership skills.

We are Places for People Group, we're a social enterprise that believes it's people that make a society. That's why we build homes and deliver services for everyone. At Places Leisure we are changing lives by creating active places and healthy people for society to thrive, and we want to be the UK's foremost health and wellbeing provider.

We aren't your typical company. We apply the same thoughts to our People as we do to our collective, ensuring our team is seen and supported. At Places for People, you're more than just a number - you're part of our cause.

We are a large, diverse and enthusiastic business, which will give you all the problem solving you could wish for.

We know that there's always more we can do to make you smile, that's why we offer an inclusive benefits package with each role, yours will include:

• We align with the Real Living Wage foundation


• Full Health & Fitness membership for you, a given adult and up to 4 juniors


• Flexible working (including part time working, shift work and more)


• A chance to purchase more annual leave


• Lots of options for accessing ongoing personal learning


• Access to our Company Pension scheme


• Cashback plan for healthcare costs - up to £500 saving per year


• Discounts of up to 50% on bookings, centre shop and cafes


• Extra perks including huge discounts and offers from shops, cinemas and much more.