EOC Clinical Navigator

to staff within the EOC as required. Navigation of incidents to the appropriate service or provider both within and outside of YAS. Oversight of incidents assessed by call taking staff which may benefit from further clinical scrutiny. Telephone and video assessment of 999 calls (and IUC calls transferred to 999) in order to determine if the case presentation can be managed away from a 999 response where appropriate. Clinical support for clinicians experiencing prolonged on scene times due to issues such as referral delays. Medical Incident Officer (MIO) initial triage and advice. Assessment of incidents for alternative & specialist resource responses. Category 1 response support. To establish and maintain effective working relationships with EOC and operational colleagues. To establish and maintain an effective relationship with senior clinicians within EOC. To work closely with colleagues from Dispatch and EMD backgrounds to provide a safe and effective triage and treatment response to

As a Clinical Navigator, you will be an example for all colleagues as a source of advice on best practice and will support decision making for colleagues within EOC, operationally in frontline practice and for partner services and agencies. The ability to support and guide such a wide range of operational colleagues through difficult decisions will be central to the role. The post holder will recognise each interaction via the crew advice line is an opportunity for learning and will approach their duties with clinical supervision and learning at the forefront of their mind. The Clinical Navigator will contribute to the creation of a clinically focused EOC and an environment in which excellence in clinical care can flourish. You will support EOC staff to practice safely and effectively to meet the standards required. Support to operational resources (decision making, referral, discharge). Remote patient assessment. Clinical advice to YAS staff and other partner agencies. Clinical support