Field Service Engineer - Electrical or Electromechanical

We are selecting a Field Service Engineer with at least 1 year of experience to join our team at SIGMA4UK Ltd.

In this Service Engineer role, you will help with the on-field technical assistance service of the Ticket Vending Machines installed in railway stations where "Trenitalia c2c Limited" operates.

You will be expected to have some former experience maintaining electronic or electromechanical products and equipment, preferably Ticket Vending Machines or ATMs.

Successful candidates should live in the Basildon, Brentwood or Thurrock districts to easily commute from London to Shoeburyness.

For this role, the candidate must attend our full training at the Sigma training centre in Monterubbiano (FM), so He will stay in Italy for one month, while the company covers the costs.

Responsibilities:

• Install, maintain, and repair complex equipment and systems at customer sites.


• Troubleshoot technical issues and provide timely solutions.


• Conduct regular preventative maintenance to ensure equipment is operating correctly.


• Collaborate with the team throughout the country and the main company departments to execute tests and provide logs and documentation.
  
  A university degree in a technical-scientific subject or technical college education or equivalent experience.


• Minimum of 1-year experience in the maintenance of electronic or electromechanical equipment.


• Previous experience in the maintenance of Ticket Vending Machines or Automated Teller Machines (ATMs) would be an advantage.


• The ability to speak Italian would be beneficial.


• Good computer literacy (familiar with hardware, software and operating systems) and the ability to use a portable PC, very well.


Skills:

• Superb analytical skills and great attention to detail.


• Autonomous and able to problem solve.


• Able to work in the UK territory moving from London to Shoeburyness.


• Willing to move to Italy for at least one continuous month, at company expense, to attend the specialisation course on Ticket Vending Machines at the Monterubbiano (FM) training centre.


• A driving license that allows the use of company commercial vehicles on the UK territory.
  
  SIGMA Spa is a leading company in Italy and Europe with design (hardware, software and mechanics), production and technical assistance (installation and maintenance) of self-service automatic devices (e.g. ATMs, automatic ticket machines, motorway toll booths, queue management systems, etc.), employing more than 550 people in Italy.


In Europe, SIGMA Spa has four branches: in Belgium with Sigma Belgio, in France with Sigma Automatique, in Portugal with Sigma Port Unipessoal LDA and in the United Kingdom with SIGMA4UK Ltd.

Visit our website: https://www.sigmaspa.com/en/

SIGMA4UK Ltd has operated in Essex since 2018 developing and maintaining on-service Ticket Vending Machines for C2C, then throughout the UK for Avanti West Coast railways.

We are an innovative technology company providing products and solutions that meet the needs of self-service sales.