Front Office Administrator

Skewb is on a journey to transform water and energy utilities by creating innovative solutions designed to solve industry-wide challenges. Comprised of passionate and knowledgeable individuals, our team of "Skewbers" are committed to finding ways of making the ordinary, extraordinary. At Skewb, we take immense pride in demonstrating our core values, they underpin everything that we do and serve as a solid foundation to all of our operations: Outcome focussed, Integrity, Citizenship, Simplicity, Co-create & Collaborate.

Joining Skewb means becoming part of a dynamic team where innovation thrives, collaboration is paramount, and each member is empowered to make a tangible impact. We are committed to ensuring that every voice is heard and respected, embracing a diverse workforce, fostering an environment of innovation and collaboration which leads to our collective success.

Job Purpose

The purpose of this role is to act as the first point of contact for visitors and clients, providing exceptional customer service while also assisting with various administrative tasks to ensure the smooth operation of our brand-new office.

Key Duties and Responsibilities

· Greet and welcome visitors in a friendly and professional manner.

· Sign guests in and out, ensuring accurate documentation of visitor logs and adherence to security protocols.

· Answer and direct phone calls promptly and efficiently.

· Manage incoming and outgoing mail and packages.

· Maintain cleanliness and organisation of the reception area, and wider office.

· Schedule appointments and manage conference room bookings.

· Assist with administrative tasks as and when required.

· Coordinate with vendors and service providers for office supplies and maintenance.

· Assist with special projects and tasks as assigned by management.

· Ensure compliance with health and safety regulations, including regular inspections of common areas and emergency preparedness., At the heart of Skewb are its people, and we're dedicated to ensuring that your efforts are acknowledged and valued. We're committed to aligning our culture and workplace practices to ensure your continued happiness, well-being and fulfilment in your role. As part of our dedication to you, we offer all of our Skewbers a comprehensive range of perks & benefits

· Prior experience in a similar or customer facing role is essential.

· Proactive, hands-on approach to tasks is essential.

· Strong organisational and multitasking abilities.

· Ability to work independently as well as part of a team.

· Professional and personable demeanour is essential.

· Must be proficient with all MS suites.

· Excellent verbal and written communication skills.

· Demonstrable competency with office equipment such as printers, scanners, shredders etc.

£25,000 - £30,000 a year - Permanent, Full-time, Pulled from the full job description

• Company pension


• Employee discount


• Enhanced maternity leave


• Enhanced paternity leave


• Free parking


• On-site parking


• Private medical insurance