Income Officer, Grade 8 (£37,443 - £39,264pa)

Your main responsibility will be the recovery of rent arrears from current tenants, including extensive contact with them, either on the telephone or at interview. You will need to persuade tenants with rent arrears to make their rent payments a priority over their other financial liabilities. A firm but consistent approach will be essential to control the level of rent arrears on your patch of tenancies.