Internal Communications & Engagement Business Partner

Internal Communications Business Partner
12-month FTC

Our Internal Communications teams are right at the heart of what we do. Surrounded by some of the best Internal Communications specialists in the industry, you'll bring your own ideas to the business - helping to shape the experience of our customers as part of a forward-thinking team.

In this role you will bring the Primark strategy, purpose, values, and behaviours to life in an engaging and inspiring way for all colleagues. You will act as a strategic partner and trusted advisor to key stakeholders in the UK. You will create compelling content and memorable stories to enhance colleague connection, pride and belonging., In your role, you'll collaborate with different people across a range of skillsets. Here's a flavour of your day-to-day:

• Design and deliver impactful communications and engagement strategies that bring the Primark strategy, purpose, values, and behaviours to life in creative and innovative ways.


• Work closely with teams including Brand, Product, People & Culture, Sustainability Charity, and D&I to deliver amazing internal campaigns that ensures all Primark colleagues are our biggest fans and proud brand advocates.


• Be a strategic advisor to key stakeholders across the business, including market leaders in multiple markets, to develop and deliver a consistent narrative for all colleagues aligned with Primark's overall business strategy, purpose, values, and behaviours.


• Create compelling, creative, and engaging content for internal communications channels, including our colleague app ZING, email, video and townhalls, telling our Primark story in a way that builds a genuine sense of community, connection, pride and belonging.


• Support business stakeholders including leaders and our People & Culture team with communications and engagement initiatives around our colleague survey including results and action planning.


• Work with relevant stakeholders and teams to deliver change and crisis communications.


• Partner with our Internal Communications & Engagement Channel team to measure and report the performance and impact of communications campaigns and initiatives, using these insights to make data-led decisions and recommendations.


• Build and maintain great relationships with all relevant stakeholders across Primark.


• Ensure alignment with brand and tone of voice guidelines across all communication activities.


• Collaborate effectively with external partners and agencies that support the delivery of the internal comms and engagement agenda.
  
  Minimum 3-4 years' experience of developing and delivering large scale, multi-channel internal communication and engagement strategies.


• Exceptional communicator with strong copy writing and creative writing skills.


• Ability to translate complex business messages into compelling content for a range of internal communications channels.


• Passionate and creative storyteller, skilled at developing engaging and memorable content.


• A talent for devising innovative ways to engage and motivate colleagues.


• Creative, innovative, agile and solution focused with exceptional attention to detail.


• Strong ability to prioritise while managing multiple projects.


• A brilliant team player, who can build and maintain excellent relationships across all levels of the business.


• Strong stakeholder management skills


• Proactive, self-starter with strong initiative


• Knowledge of internal communications trends and best practice.
  
  The world is changing and it's important we support our colleagues. People are at the heart of what we do at Primark so it's essential we provide the right environment for you to perform at your best. That's why we offer benefits that put you first.


Some of our benefits are:

• 27 days of leave, plus bank holidays and if you want, you can buy 5 more.


• Flexible Working, opportunity for an early Friday finish, and a subsidised cafeteria.


• Primark Perks - Discounts with some local partner business to our offices