LHR Cargo - Cargo Office Agent

You will be required to process documentation pertaining to freight and mail by clerical and computerized methods in accordance with Company procedures, and Governmental regulations. Full compliance with Company Security and H&S policies is mandatory.,

• Ensure the accurate processing of documentation in all areas in accordance with operational procedures, handling briefs, and Customers' Service Level Agreements, including special handling e.g. HUM, DGR, VUN, VAL, Radioactive material.


• Ensure final figures are sent as per SLA.


• Perform all aspects of the day-to-day clerical operation and achieve a high level of service and productivity.


• Liaise with clerical Supervisors to ensure fully informed.


• Carry out Dangerous Goods checks and adhere to IATA and carrier regulations.


Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.

Safety, Security and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.


• Must have AVSEC Security Level CO (old Level D) certification or higher.


• Must have extensive cargo experience.


• Must have excellent practical knowledge of Hermes.


• Ability to plan and prioritise effectively imperative.


• Ability to work effectively & efficiently to tight & flexible deadlines essential.