Marketing Communications Business Partner

As a Business Partner in the Group Marketing Communications team, you will be the key point of contact for our Transport Division - Highways, becoming the go-to person for divisional marketing communications needs.

Who you are

Do you have a passion for people and a commitment to keeping them informed, engaged and involved? Have you got a broad experience of marketing, internal and external communications planning, delivery and metrics and the strategic know-how to create marketing communications that deliver results?

If you're highly organised, exceptional at building and managing stakeholder relationships and ready to get out and about to meet the people and clients who are your key audiences, this role is a great opportunity for you. If you want to make a difference working within a supportive team environment, we would love to hear from you.

You will be a trusted partner to senior stakeholders, operating as the conduit for all marketing communications activity across the Division, ensuring the flow of requirements between the Division and Group Support is well co-ordinated, messaging aligns with the Division business plan and the Group Marketing Communications strategic priorities: Win work, Retain talent and Attract talent. You will measure the impact of delivery, ensuring divisional marketing communications plans are aligned with and underpin M Group Services mission, vision and values and Marketing Communications strategic KPIs.,

• Develop, own and manage the delivery of a fully-costed Marketing Communications Plan for the division


• Work with the Group marketing communications team to ensure the delivery of internal and external, multi-media, targeted marketing communications for the division


• Report regularly to Senior Leaders on the performance and impact of marketing communications delivery against agreed KPIs


• Take the lead on the delivery of events for the division


• Build and maintain in-depth knowledge and understanding of the capabilities and business priorities for the division and its operating businesses


• Support the delivery of timely editing and proof-reading services


• Participate in the Group Incident Management Team and Business Continuity arrangements


• Keep up to date with current affairs, industry trends and competitor activity to identify opportunities and developments.
  
  Evidence of strong relationship management skills, with the ability to challenge people.


• A strategic mindset and a proven track record of delivering timely, practical, innovative and creative marketing communication solutions to complex issues in high profile, often fast-moving situations, both internally and externally.


• Exceptional planning, organising and prioritisation skills with demonstrable experience of planning, delivering and evaluating the impact of internal and external brand narrative, key messages and content that drive brand awareness and positively manage and develop reputation. Preferably in a multi-brand organisation.


• Proven track record of delivering internal and external marketing communications through the most appropriate online and traditional channels and tactics for the target audience, messaging and intended outcome.


• Demonstrable evidence of raising the profile of key areas of performance within a business.


• Demonstrable evidence of attention to detail, high standards of written communication, adapted to meet the needs of the audience and suitable for the publication channel.


• Proven track record of exceptional attention to detail and excellent planning and organising skills.


• Proven track record of using data, analytics and insights to advance effective marketing communications to develop brand awareness and reputation management.


• Proven track record of leading the delivery of timely, proportionate and accurate communications in business continuity and crisis management situations.


• Previous sector experience is an advantage.


• Self-motivation, initiative and enthusiasm.


• The ability to travel regularly to different locations across the UK.
  
  M Group Services is a trusted employer to more than 11,000 people in the UK and Ireland. Operating across 21 businesses in 240 locations, we provide essential infrastructure services in the water, energy, transport and telecommunications sectors.


M Group Services' Transport Highways Division provides essential services through long-term framework agreements to the highways, streetlighting and capital projects sectors.

We work in a fast-paced environment and our business is constantly growing and evolving. Our central support team, based in Stevenage, has grown rapidly and provides support across our Group and divisions to deliver to our people, our clients and their customers. You will be expected to also work at the Transport Highways division head office at Beaconsfield, as well as across the current contract footprint across England.

As a Group, we recognise that engaging and empowering our people to deliver and grow is pivotal to driving our business forward and achieving continued success. We are committed to creating an environment in which our people feel valued, supported and fulfilled., At Milestone we embrace diversity, opening a rich potential for new ways of thinking and helping us to build successful and winning teams. We would like you to perform at your best at every stage of our recruitment process; and as a Disability Confident employer, if you require any adjustments that would assist you throughout your application, please contact us at [email protected] or inform the recruitment manager in the first instance and we will be pleased to offer support.

This is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Milestone. The closing date for this vacancy may be subject to change any time at the sole discretion of the Business.

Company Car or Car Allowance
Generous Pension Scheme / Life Assurance
Employee Discount Platform
Milestone Infrastructure is the UKs leading Highways Maintenance provider, looking after more than 48,000 km of roads, 300,000 lighting assets and 20,000 miles of footways. Under our Safer, Greener Highways vision, we ensure that all works are carried out as sustainably as possible and maximising the social value impact to the local communities we work in. We provide flexible working in an inclusive and diverse organisation.
Due to several key contract wins we are looking to recruit an experienced Marketing Communications Business Partner.