MoJ Portal and Credit Hire Handler

Bike Assist Legal, a leading motorcycle personal injury specialist, is seeking a skilled MOJ Portal and Credit Hire Handler to join our dedicated team. If you are passionate about personal injury, RTA claims, and credit hire, and have a keen eye for detail, we have an excellent opportunity for you to contribute to the success of our firm., As an MOJ Portal and Credit Hire Handler, you will manage a caseload of MOJ Portal claims, specifically focusing on Credit Hire and Storage and Recovery claims. Your responsibilities will include:

• Following the MOJ process, PI Protocol, and CPR Rules.


• Handling inbound new claim client notifications/enquiries and providing advice.


• Conducting initial searches/investigations, submitting CNFs, and securing client instructions.


• Making necessary investigations/research on liability and quantum using tools such as Lawtel, Kemp, etc.


• Progressing cases in line with the firm's procedures and protocol, reviewing compliance.


• Identifying cases where litigation may be tactically beneficial and referring them accordingly.


• Providing clients with professional legal advice, obtaining formal instructions.


• Employing relevant strategy for credit hire, storage, and recovery within the MOJ.


• Responding promptly to incoming calls and correspondence.


• Liaising with third parties, medical agencies, experts, insurers, and relevant parties to progress cases.


• Attending court hearings, making representations, and instructing Barristers when necessary.


• Keeping abreast of developments in credit hire and personal injury, sharing knowledge within the team.


• Achieving and exceeding various targets set by the firm.
  
  Background in handling personal injury, RTA, and credit hire claims.


• Previous experience managing a caseload of Fast Track RTA Portal claims, including credit hire.


• Working knowledge of the ABI/GTA.


• Proficiency in handling credit hire claims outside of the GTA within the MOJ portal framework.


• Ability to apply case law and legislation to individual claims.


• Competency with case management systems, MS Office, and Outlook.


• Good understanding of claims processes and procedures.


• Excellent technical claims knowledge.


• Positive and enthusiastic attitude.


• Ability to work independently and under pressure.


• Strong relationship-building skills with clients.


• Organizational skills and attention to detail.


• Focus on delivering quality service to clients and the firm.


If you are ready to contribute your skills to a dynamic and forward-thinking legal team, apply now and become an integral part of Bike Assist Legal's success!,
• Claims Processing: 1 year (preferred)


• personal injury, RTA, and credit hire claims: 1 year (preferred)


• ABI/GTA: 1 year (preferred)
  
  Job Types: Full-time, Permanent


Pay: £25,000.00-£28,000.00 per year

Benefits:

• Canteen


• Casual dress


• Company events


• Company pension


• Cycle to work scheme


• Discounted or free food


• Employee discount


• Employee mentoring programme


• Financial planning services


• Free parking


• Health & wellbeing programme


• On-site parking


• Paid volunteer time


• Referral programme


• Store discount


• Work from home


Schedule:

• Flexitime


• Monday to Friday


• Overtime


• Weekend availability