Go to job search

Mosaic Business Systems Analyst

Portsmouth City Council

Mosaic Business Systems Analyst

£40220

Portsmouth City Council, Portsmouth

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 3 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: f95ad677406a435b8bc1ec127c87d211

Full Job Description

  • You will ensure that all solutions are implemented and configured to meet business needs by understanding historic data, business practice, future requirements, system functionality and capability.

  • You will ensure that CSCS Mosaic requirements will be written with enough detail for the developer to code and implement.

  • You will provide application support, advice and guidance to system users and owners to promote efficient, effective and accurate recording.

  • You will have expert knowledge of CSCS business practices

  • You will ensure that the business applications comply with internal and external legislation and policy, e.g. Ofsted, GDPR and Auditory requirements, Local and Central Government etc.

  • You will carry out change request triage and obtain from the business as much detail as required to assist with the team recommendations to meet the business needs.

  • You will ensure that Mosaic System changes are managed; tested to clearly defined standards and the associated risks are minimised before being implemented.

  • You will be required to Influence positive outcomes by using your excellent negotiation and communication skills with both business colleagues, IT technical colleagues and third party suppliers.

  • You will be a key member of the Mosaic Support Team, providing expertise and guidance during business as usual, resolving any day to day business issues that occur (Tier2) and future implementations. It is a role that may evolve during business as usual.

  • You will be required to cross train to be able to cover for any member of the Mosaic Support Team and perform any other duties that may be required.

    A high level comprehension of the Mosaic Software Application

  • A high level comprehension of Childrens Social Care

  • A good level comprehension of the YJB Core + Software Application Development Life Cycle

  • An innovative and creative individual.

  • An excellent communicator with good interpersonal skills to develop relationships with people at all levels

  • Accurate and efficient, with an excellent eye for detail

  • Consistent, supportive, proactive and flexible in the way you deliver

  • Responsible and accountable for delivery of your personal tasks and outcomes, adhering to time scales and ensuring all priorities are met

  • Committed to delivering exceptional customer service

  • Accurately record business practices and translate into requirement documentation

  • Knowledge of CSCS Policies, PCC CSCS business ways of working

  • Educated to degree level or have the required relevant experience

    We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

  • A generous pension scheme

  • Up to 31 days annual leave per year + bank holidays

  • Flexible / hybrid working where appropriate

  • A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco

  • Free Access to Employee Assistance Program (EAP) and wellbeing support

  • Access to a wide range of training and development opportunities including apprenticeships

  • Potential to purchase additional annual leave

  • Business travel support and initiatives, including bike loans