Motorcycle Aftersales Advisor

Provide parts and accessories to the technicians in the workshop and over the counter to customers.
- Upselling all aftersales services to all customers along with accessories, parts and stock to all customers alongside the sales team
- Assisting customers in the showroom and clothing area alongside the sales team
- Taking service bookings over the phone and face to face in store.
- Cleaning motorcycles.
- Managing parts stock.
- Responsible for eBay listings and sales.
- Liaising with the workshop to understand work in progress and updating all customers.
- Where necessary requesting authorization for additional work and resolving all queries to customers complete satisfaction.
- Compiling customer invoices.

Potential applicants are sometimes put off if they don't meet 100% of requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria we'd love to hear from you.

The ideal candidate should have a background in Sales/Aftersales from either the motorcycle or automotive industries. However, exceptional candidates without a motorcycle or automotive background will be considered.

They will also be an effective communicator and must have a passion for motorcycles., The successful candidate will be personable, highly motivated and able to achieve consistently high levels of customer service., Parts and clothing retail sales experience from within the motorcycle industry could also be advantageous.
A good understanding of motorcycle mechanics would be beneficial but isn't essential.

At Farnham Honda, we are more than just a motorcycle dealership; we are a haven for riders who seek the ultimate two-wheeled experience. With a rich heritage spanning several decades, our dealership has become synonymous with outstanding service, cutting-edge technology, and a deep understanding of riders' needs.

As a business we pride ourselves on our specialist understanding and work in a value led culture where we aim to exceed expectation in everything we do whilst adopting innovative approaches to the services we provide.