Office Administrator

We're looking for a detail-oriented and customer-focused Office Administrator to support our team in ensuring the smooth running of our local depot. From coordinating installation teams to resolving operational issues, you will play a vital role in maintaining our high standards, and ensuring each customer has a positive experience.,

• You will be the main contact point for our customers, delivering exceptional customer service by promptly assisting with any queries or concerns.


• Coordinate installation teams, trades, and customers to ensure smooth project execution.


• Monitor and track appointment schedules and installation plans to ensure deadlines are met.


• Maintain accurate records project details related to installations.


• Resolve operational issues efficiently to minimise disruptions.


• Process purchase orders and reconcile invoices.
  
  Excellent communication and interpersonal skills.


• Strong organisational abilities with a keen attention to detail.


• Ability to manage multiple tasks and prioritise effectively.


• Proficiency in Microsoft Office suite (Word, Excel, Outlook).


• Familiarity with customer relationship management (CRM) software is advantageous.
  
  We are currently seeking a full time Office Administrator to join our thriving team at Anglian Home Improvements, a leading provider of home improvement solutions. As an Office Administrator, you'll be at the heart of our operations, ensuring seamless coordination and outstanding customer service.
  
  Competitive salary


• 31 days holiday, increasing to 33 days after 2 year of service


• Group well-being, including your birthday off annually, 24hr remote access to a doctor and heavily discounted gym memberships


• Wide variety of group retail, food shopping, cinema, theatre, mobile phone discounts & freebies


• Paid time off to volunteer


• Generous Employee Product Purchase Discount Scheme


• Opportunities for career growth and development.


Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team!