Practice Manager

To manage and coordinate all aspects of practice functionality, motivating and managing staff, optimising efficiency and financial performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. Through innovative ways of working, lead the team in promoting ED&I, SHEF, Quality & CI, Confidentiality, Collaborative Working, Service Delivery, Learning and Development and ensure the practice complies with CQC regulations., The following are the core responsibilities of the practice manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.

The practice manager is responsible for:

1.Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities.

2.GP and on-call team Rotas

3.Claims such as CQRS, Enhanced Services, Public Health, Health Checks, Minor Surgery

4.HR including annual leave and sickness authorisation and return to works of all Head of Depts.

5.Creating accounts for aspects of the business such as ICE, Teamnet, Eclipse, Open Exeter, AccuRx, NHS Mail, TPP, INR Star, Maxims etc.

6.Practice Audits such LARC, Minor Surgery, Staff, Procedures, and appointments.

7.Functional management of all clinical and administrative staff and all Head of Departments.

8.Managing the recruitment process for the practice

9.Establishing, reviewing, and regularly updating Job Descriptions and Person Specifications

10.Managing contracts for services i.e. cleaning, gardening, window cleaning etc.

Probus Surgery is a General Medical Services (GMS) practice committed to delivering the highest standards of primary care with equality, dignity, and respect to all of its 9000 patients. We take a pro-active approach to the many changes of the NHS and General Practice, whilst remaining conscious of, and responsive to, the needs of our practice population, and meeting the challenges of our migratory student population.

With a strong emphasis on patient safety, we have developed a blame-free reporting culture where risks in all areas, from prescribing to data protection, are identified, explored and mitigated. Our GPs provide a link to other health and social care services, fostering good relationships and an open culture with these providers.

Training is at the heart of Probus Surgery, and we aim to deliver the most knowledgeable, informed, and effective patient care, consistently in line with current guidelines. As a Training Practice, Probus Surgery passes on this ethos to its GP Trainees and Medical Students, who in turn provide fresh perspectives.

The practice is committed to the development of its staff at all levels, realising the full potential of its team and nurturing the feelings of co-operation, mutual support and loyalty which forms the foundation of the practice.