Sales Assistant

We're Bath House; makers of artisan fragrances and natural skincare. We work closely with our suppliers and partners to create high quality products from fresh, natural ingredients with a strong emphasis on preserving the environment for the future., One of six stores, our beautiful Ambleside location requires a Sales Assistant to provide a professional, knowledgeable and informative service to our clients. In particular you will:

· Greet customers, ascertain their needs and provide product knowledge and service in a professional manner, whilst always looking for the opportunity to sell/upsell our luxury products

· Support the team in maintaining high standards of store and merchandise layout, in keeping with our brand standards

· Ensure the stock room layout is kept in clear and logical order, allowing easy access and understanding of stock levels, to back up stock

· Responding to any customer complaints and returns in a professional and understanding manner

· be competent to lone-work when required and be flexible to assist in holiday cover.

You'll bring some retail sales experience, ideally gained in a similar quality/product sector where a consultative selling approach is required, and the customer leaves us with greater understanding of our brand and product knowledge as well as their purchases.

We offer extensive training in all areas including a general induction, point of sale procedures, and product knowledge. Our aim is to make you as knowledgeable and confident as possible to sell the full benefits of our products, to give the customer a real sensory and fragrance experience.

• GCSE or equivalent (required)


Experience:

• Retail sales: 1 year (preferred)


• customer service: 1 year (preferred)


Licence/Certification:

• Driving Licence (preferred)
  
  Pulled from the full job description


• Employee discount


• Health & wellbeing programme, Permanent, part-time, 20.75 hours over 3 days per week working on a Sunday/Monday/Tuesday plus some holiday cover.


£12.00 per hour plus generous holiday allowance, free uniform
• , £100 Bath House birthday products gift, 35% staff discount and opt into Perkbox for monthly vouchers, offers and wellbeing support.