Service Desk Analyst
Wates
Service Desk Analyst
Salary Not Specified
Wates, Leatherhead, Surrey
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 3 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 3cdb217714464a0f9bc04d1d72e86827
Full Job Description
To be successful in the role you will already hold a ITIL v3 Foundation Certificate and impressive knowledge of Microsoft products and AD. You should also be able to demonstrate an ability to learn new products and have worked in a similar role.,
- Be logical and methodical in your fault finding
- Identify and escalate high priority incidents with third parties to restore service and deliver requests
- Excellent written and verbal skills
- Lead role in managing suppliers and ensuring that we get the best value and performance with them.
- Ability to listen, question and explain non-technical information so it is understood.
To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/ - Competitive salary & bonus
- Flexible working - this role will be based in the Leatherhead office two days a week.
- Travel covered to any of our sites (subject to HMRC advisory rates)
- Extensive corporate benefits including, Private Medical, Pension 8% employers' contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more…
- Excellent range of learning and development activity to support your career progression.
- Industry leading family leave benefits to included 26 weeks fully paid maternity, 8 weeks fully paid paternity.
Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity.
As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.
The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry's environmental impact.