Technical Author / Documentation Manager

The Role holder will act as guardian of QMS and GDP documentation, providing editorial oversight of QMS and GDP documentation including SOPs, Processes, and work instructions. You will also provide templates and advice to our depots and central function to ensure that documentation is in compliance with QMS, EMS and GXP standards, ensuring that operational best practice is observed.

Are you a highly organised individual who has a high attention to detail?

Do you enjoy building relationships with stakeholders, helping guide them to audit excellence?, We're looking for a motivated starter-finisher who can help support and drive compliance in A GxP environment. To support compliance, you will need to be confident in detailing and developing internal processes, documentation standards, and competency development programs. An understanding of ISO standards is key to this role and will underpin all that you do.

PHOENIX is a large and successful group of companies ensuring patients and the public have access to high-quality healthcare in the UK and across Europe. We specialise in medicine distribution, pharmaceutical care and pharmacy based primary care services. We work in partnership with the NHS, healthcare commissioners and providers as well as pharmaceutical manufacturers.

Within the Group, we have brands and businesses, which are trusted and respected by patients and healthcare professionals. Healthcare in the UK is facing unprecedented challenges - we are playing our part in ensuring we can help deliver improved patient outcomes at the lowest possible cost to the NHS.

Phoenix Medical Supplies are an equal opportunities employer. We value, support and celebrate working with colleagues from all backgrounds. As part of our commitment to ensuring equal opportunities for all, we strive to support the residents in each and all of our local communities, gaining employment.

The Package

You will benefit from an excellent induction, training and support within a friendly and approachable team.

We pride ourselves on ensuring the wellbeing of our employees and providing a good working environment and benefits package, which includes:

• 22 days, pro-rata, paid annual leave plus bank holidays, rising with length of service.


• Access to high street discounts.


• Employee Assistance Programme.


• Contributory pension scheme.


• Access to excellent training and development opportunities.


• Medicash, a Health Cash Plan to assist with your day-to-day healthcare needs.