Trainee Administrator | Berkshire Healthcare NHS Foundation Trust

An exciting opportunity to join The Liaison Diversion (L&D) service as a trainee administrator has become available. The successful applicant willbe requiredto work as a key member of our team whilst also working towards a Business Administrator Level 3 qualification, which is equivalent to two A-level qualifications.

L&D sits as a top priority within the government's criminal justice agenda. The serviceoperatesby referring offenders who are identified with having mental health, learning disabilities, or other vulnerabilities toan appropriate treatmentor support service.The service is high profile with research being conducted to feed into national policy, service development and best practice.

The post holder will be supportedtocompleteaLevel 3 Business Administration Apprenticeship. Applicants must meet the Education Skills Funding Agency (ESFA) funding criteriaandeligibility will be checked as part of the pre-employment process. Ifthe applicant does not haveGCSEEnglish & Maths,theapplicantwill be supported to achieve functional English & Maths prior to the apprenticeshipcommencing.

Thispost is open to candidates with lived experience of the justice system.We are experts in supporting people with lived experience, with our work being endorsed by the Lived Experience Charter.If you arestable in your recovery journey and candemonstratethis,this could be the perfect opportunity to start a new career.

The main responsibilities for this post include:

• Take minutes at Team & Project Meetings and follow up actions including administration of invitations, recording of apologies, distribution of agendas and room booking/preparation and the organisation of external & internal events.


• Assistin screening of telephone calls and transferringaccurateinformation to theappropriate clinicians.


• Tomonitorstationery, uniform and PPE stocks and re-order as necessary (using Unit4ERP online procurement system)


• To support with changes in shift requirements andabsences andupdating Roster schedules asrequired.


• Monitor and report on the allocation and usage of Lone Worker Devices


• Ensuring high quality administrative and reception support for the service


• To be able to set own priorities and act on own initiative under everyday constraints and demands, liaising with senior administrative staff, the service manager or lead clinician when difficult issuesarise.


• Liaise with estates and IT departmentsregardingwork repairs/faults and escalating issues asrequired.


Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.,
• Willingness to work towards completion of Level 3 Business Administration


• Must meet the ESFA Apprenticeship Funding Criteria


• Confident and effective interpersonal and communication skills


Theapplicantwillbe supported towork within the department to develop skills, knowledge, and experience in all aspects of administration.

TheLevel 3 Business Administrationapprenticeship will be completed with "Lifetime Training",whowill have formal progress meeting every 6 - 8 weeks.The meetings willreview and comment upon coursework, and the learner's practical implementation of whatthey'velearned. All learning will take placeon the job and will be supported withonline review meetings. There is no requirement to complete a finalexamination.There may beopportunities for in-person workshops on the course but that is dependent upon cohort sizes in the area. There would be protected time of the equivalent of 1 day per week (20%) dedicated to the completion of the apprenticeship.The apprenticeship will typically take18-months to complete (this is inadditionalto any functional English/Maths requirements).

Ifyou'resomeone who shares our passion for excellence and care, join us andlet'sbe outstanding together.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants whererequired.

Theremaybe some requirement to travel across Thames Valley and Hampshire, and tofacilitatethis we will support with the following:


• Parking is provided for staff at all sites and any expensesaccruedwill be reimbursed.



• Salary sacrifice scheme for a new car



• There are other benefits available including Cycle purchase


Numeracy and literacy tests will form part of the recruitment process. This is to ensure that people have basic literacy / numeracy skills and the ability to undertake this level of academic study.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Our values at Berkshire Healthcare:

• Caring for and about you is our top priority


• Committed to providing good quality, safe services


• Working Together with you to develop innovative solutions


We welcome people who share these values to come and work for us.

Benefits of working for us include:

• Flexible working options to support work-life balance.


• 27 days' annual leave rising with service + opportunity to buy and sell


• Generous NHS pension scheme


• Excellent learning and career development opportunities


• 'Cycle to Work' and car leasing scheme


• Access to a range of wellbeing tools and services


• Discounts at hundreds of popular retailers and restaurants


• Staff networks for race, diversity, disabilities and armed forces community to support equality


• Generous maternity, paternity, adoption and special leave.


• Free parking across Trust sites


The "must haves" for you to be considered for this role