Working with the Business Development Manager (BDM), your main responsibility is to increase company revenue and profitability in line with agreed KPI's and business plans.
Your area of focus will be to support the Test Measurement and Inspection (TMI) BDMs with increasing customer contact, engagement and satisfaction.,

Generate spend from dormant and new business accounts through telephone and email communication

Be proactive and confident in generating business from cold leads

Take a proactive approach to growing existing customers via focused projects

Manage all new customers to ensure a consistent customer journey and "on-boarding"

Deliver high level of customer care in line with customer SLA's

Ensure the CRM system is kept up to date with activity at all times and data is transferred from the Business Operations system

Administer the Sales enquiry and ordering process

Coordinate customers' product calibration process

Build and maintain positive, professional relationships throughout different levels of the company

Work closely with the Marketing Team and support all TMI campaigns and Marketing activity

Promote change positively and assist in embedding new concepts

Highly organised

Possess and excellent telephone manner

Ability to work accurately, at pace

Excellent communications skills

Positive 'can do' attitude

Highly driven and motivated

Excellent relationship builder

Intermediate IT skills, including the ability to analyse data

Conscientious Team Player, Disability Confident

Life Assurance cover

40 hour working week Monday - friday

Save As You Earn Scheme

Cycle to work scheme

Free Tool Hire

Training & Development Opportunities

Regular Discounts (eg. Samsung, Nike, Airbnb, Virgin Wines)